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Warranty and Return Policy


All Koolpop orders come with a 30-day money-back guarantee.  Koolpop branded products are warranted against defects for 1 year from the date of original purchase. The warranty applies to all products purchased from This Service must be registered no later than 30 days prior to the expiry of the original warranty via online registration on the following website. Koolpop’s full warranty policy can be found here.


Koolpop guarantees satisfaction on all Koolpop products. If you are not completely satisfied with your KoolpopL purchase, you may return your item for any reason within 30 days. Return instructions are available here.


Only purchases from are eligible for a complementary six-month extended warranty offered by Koolpop. This extended warranty is only exclusive to it's Koolpop members. See full terms of use.